Payments

Cash on delivery (COD)

Set a COD fee, a maximum order value for COD, and understand how COD works on each plan.

3 min read

Cash on delivery is on every plan. On Free, it's how buyers pay. On Growth and Pro you can offer it alongside online payments, or switch it off.

COD settings

  • COD fee: an extra charge for cash orders (many shops add ₹30–₹50 to cover courier COD charges).
  • Maximum for COD: orders above this amount must be paid online (Settings → Checkout).
  • Switch COD off: on Growth and Pro, once online payments are connected.

Tip: High return-to-origin (RTO) on COD? Add a small COD fee or a COD limit, and confirm big cash orders on WhatsApp before you ship.

Read more: COD vs prepaid — how to cut RTO.

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