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Win back abandoned checkouts
See buyers who filled in their details but didn't finish, and remind them on WhatsApp.
2 min read
When a buyer enters their details at checkout but doesn't place the order, it appears under Orders → Abandoned (on phones, the Abandoned button at the top of Orders).
- Tap WhatsApp to send a friendly reminder with their cart link.
- Buyers who agreed at checkout get one automatic email reminder if your Gmail is connected.
- A small coupon (5–10%) in the reminder often tips the decision.
Tip: Remind within a few hours, not days. Most recovered orders come from the first message.
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