Delete Your Account

Submit an official request to permanently close and erase your shopersite seller or administrator account. Every request is backed by a 30-day grace period.

Verified Data Erasure30-Day Cooling-Off WindowStatutory Tax Compliance

Account Closure Form

Submit Deletion Request

Please provide your account details so we can verify your identity and safely schedule data erasure.

Registered Email Address *

We will send an identity confirmation notice to this email address.

Account Type *

Seller / Store Owner

Storefront & Catalog Owner

Staff / Collaborator

Store Team Member

Admin / Partner

Platform / Tech Account

Store Address / Subdomain (Optional)

.shopersite.in

Helps us pinpoint your store instantly if you operate multiple storefronts.

Reason for Deletion (Optional)

Feedback / Notes (Optional)

I understand that deletion is permanent after 30 days. All products, themes, custom domains, catalogs, and store access will be permanently destroyed.I have resolved pending orders and settlements. Any pending customer shipments have been fulfilled and payments settled with your payment gateway.

Protected by Shopersite Data Privacy Safeguards. You can cancel anytime within 30 days.

Account Deletion Timeframe

Day 0–1: Receipt & Deactivation

A confirmation email with a unique tracking reference is dispatched. The storefront and catalog are placed into deactivation mode to prevent new orders.

Day 1–30: Reversible Grace Period

A 30-day cooling-off window. If you change your mind or submitted accidentally, email support with your reference code to instantly restore full access.

Day 31–45: Permanent Data Erasure

All store configurations, draft products, customer PII, API tokens, and uploaded media are permanently and irreversibly shredded across production and backup nodes.

Data Purge & Retention Summary

✕ Permanently Deleted:

Storefront design, layout, and theme presets
Product listings, descriptions, and media photos
Account credentials, login tokens, and API keys
Custom domain mappings and SSL certificates
Marketing contacts and WhatsApp automation flows

⚖️ Retained for Statutory Legal Compliance:

Under Indian tax regulations (Section 44AA of Income Tax Act 1961, Rule 56 of CGST Rules 2017), completed tax invoices, payment transaction IDs, and GST summaries are securely retained for up to 7 years in an encrypted compliance archive solely for statutory auditing.

Just want to take a break?

You don't need to delete your catalog! You can temporarily turn off your store in Dashboard → Settings → Close Shop to stop receiving orders without losing your design.

Go to Store Settings

Need help or advice?

Our compliance team is here for you.

Email Support