In short
- ShoperSite sells only online services. Nothing is physically shipped by us.
- Plans and themes are switched on in your dashboard, usually within minutes and always within 24 hours of payment.
- Products bought from a shop are shipped by that shop's seller under the shop's own shipping policy.
This summary is for convenience. The full text below is what applies.
ShoperSite provides software as an online service. This policy explains how what you buy from ShoperSite is delivered.
01Delivery of plans and themes
Everything you buy from us is delivered digitally to your account. There is no physical delivery and no shipping charge.
- Free plan: available as soon as you create your shop.
- Paid plans and themes paid online: activated automatically once the payment is confirmed.
- Paid plans and themes paid by UPI transfer: activated after we verify the payment reference, usually within a few minutes and always within 24 hours.
You'll see the plan or theme as active in your dashboard, and on the Billing page.
02If something isn't activated
If a plan or theme isn't active within 24 hours of payment, write to support@shopersite.in with your payment reference. If we can't activate it, you'll get a full refund under our Refund & Cancellation Policy.
03Shipping of products from shops
Physical products ordered from a shop built on ShoperSite are packed and shipped by that shop's Seller, not by ShoperSite. Delivery areas, timelines and charges are set out in each shop's own shipping & delivery policy, linked in the shop's footer and shown before you pay. Please contact the shop about any delivery.
Questions about this policy?
We usually reply within one working day.