In short
- We respect intellectual property and expect sellers to do the same.
- Rights holders can ask us to remove infringing listings by sending a notice with the details below.
- Sellers whose content is removed can send a counter-notice. Repeat infringers lose their shops.
This summary is for convenience. The full text below is what applies.
ShoperSite respects the intellectual property rights of others and acts on proper notices of infringement under the Copyright Act, 1957, the Trade Marks Act, 1999 and the Information Technology Act, 2000 and its rules.
01Reporting infringement
If you own a copyright, trademark or design (or are authorised to act for the owner) and believe content in a shop on ShoperSite infringes it, email support@shopersite.in with the subject "IP notice" and include:
- Your name, address, phone and email, and your relationship to the rights owner.
- The work or mark you say is infringed, with proof of ownership (for example a registration certificate).
- The exact address (URL) of each infringing page or listing.
- A statement that you believe in good faith the use isn't authorised by the owner or the law.
- A statement that the information in your notice is accurate, and your physical or electronic signature.
02What we do
On receiving a complete notice, we review it and, where appropriate, remove or disable access to the content within the time required by law, and tell the Seller. Incomplete notices may delay action. Court orders and notices from authorised government agencies are acted on as the law requires.
03Counter-notice for sellers
If your content was removed and you believe that was a mistake, or you have the right to use it, email support@shopersite.in with the subject "IP counter-notice", identifying the removed content, explaining why, and including your contact details and a statement that the information is accurate. We may share it with the person who complained and may restore the content if they don't start legal proceedings within a reasonable time.
04Repeat infringers
We suspend or close shops that repeatedly infringe others' rights.
05False notices
Knowingly sending a false notice or counter-notice can make you liable for damages. We may ignore notices we reasonably believe are abusive.
Questions about this policy?
We usually reply within one working day.