In this guide+
WhatsApp is where Indian buyers already talk to the shops they trust. Used well, it's your best sales channel; used carelessly, it's hours of manual work and a number that gets reported. Here's the balanced approach.
Set up WhatsApp Business properly
- Use the free WhatsApp Business app with your business name, category, hours and a short description.
- Add your store link to the profile so every chat has it one tap away.
- Create quick replies for price, delivery time, returns and sizing.
- Use labels — New enquiry, Ordered, Paid, Shipped, Repeat — to keep track.
Sell with Status, not spam
Status is seen by people who saved your number — your warmest audience. Post new arrivals, behind-the-scenes and customer photos daily, each with your product link.
Heads up: Broadcast lists only reach people who saved your number, and frequent unwanted messages get numbers reported or restricted. Message people who asked to hear from you.
Move ordering to a link
- 1
Reply with the product link
Price, sizes, photos and delivery info are all on the page.
- 2
Let buyers check out themselves
They type their own address and choose COD or online payment.
- 3
Send updates in one tap
Shopersite writes confirmed, shipped and delivered messages for you to send. See WhatsApp order messages.
Want the full setup? See an online store for WhatsApp sellers.
Ready to try it?
Create your shop free and put this guide to work today.